Answer boards

This is a cool thing, but one has to be careful what to believe when the questions are answered in some instances. There are people answering questions left, right and centre and you don't know how accurate the answer might be. The exception to this is the Librarian answer board. The answers are usually supported with evidence and references. At least the asker can depend on this to be as accurate as possible.

Answer boards can be a useful tool within libraries, but in ours we use RefTracker so I can't see us implementing another similar system in the near future. However, a rating option for our borrowers might have some merit. Some people like to have a say about specific items such as a book so from that point of view it may be good tool. (we already have a feedback option on our website so they can also use that for a similar purpose)